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ocean coral spring general manager

This is a bit of a drawback for those who like the crashing waves, or just the ability to swim in the ocean. Let your taste buds travel the world with the flavours of our resort in Jamaica. Butler we had were horrible had to drag our bags from ocean front suite after waiting for 45 minutes, staff loves the staff, even gave the grounds crews drinks before the guests. Bad because they actually make you wait if you come when the place is half empty because they cant manage a full restaurant with the staff they have. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. Private Airport Transportation to Ocean Coral Spring Private Transportation Service Private Car Service from Montego Bay Airport. issues getting hot water. {{lc.user.agencies.CompanyName}}. One of the best hotel I ever been to I was very pleased. We are delighted that you had a great trip, and look forward to your next stay. Also the lazy river is a must go. We went all out to make them feel so grateful and feel thanked. On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. The beach would-be the only down fall at that point. Our team checks each review posted on the site disputed by our community as not meeting our. Then I see it on the menu at the lobby bar. These are away from the main pool and beach so they dont disturb anyone. These kinds of feedback encourage us to continue working and improving in our services. Quieter rooms are closer to the beach. Very impressive. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. Hand sanitizer is everywhere and you are encouraged to use it. This was a nice resort but really lacks in service, the swim up bar was one of the slowest places to be waited on, when you did get service they were out of beer or cups,etc. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one. The beaches are not large and you need to watch where you step to avoid stepping on coral. & I will be coming back with more family and friends!!! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. Such a beautiful escape (even during Covid). Crew the guys were great and the Disco was awesome, The DJ kept the vibe. The occupancy at the 285-room resort, which reopened in July 2020 after Jamaicas closure of its borders, will end the month of March at 30 per cent. The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. If they fill up, you can wait in line all over again tomorrow. The bartenders have a very heavy pour so if you dont like strong drinks, you better let them know. DearExplorer00659316961,Thank you for your recent stay with us .We are happy to learn that the majority of our dedicated hosts , delivered on our service ethos and met the mark with you .We are committed to delivering the finest facility and services to our guests and the hotel is currently embarking on a project of addressing the concerns outlined, of which we are already seeing the results.It would be our pleasure to have you back, as our valued guest.Best Regards,Maydene Malcolm. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Apply today!!! The Ocean Coral Spring offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As mentioned, it is not a 5 star, but a very good 3.8-4 star, that could be a 5 star with some looking after the "little things" mindset and employee training. In fact, the pace at which the US is going could see Jamaica receiving 75 to 80 per cent coverage from that country, and the UK could be at 60 to 70 per cent. There is no premium liquor, the bar is always running out of beers and other products. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Room types may vary. ALL of the staff are so friendly. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. The rooms are very spacious. Tripadvisor performs checks on reviews. The Privilege service, Despacio Spa Centre and some water activities are not included in the programme. The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. Stay was great, Sashorn and Kadian were very attentive. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able . Some dishes and wines at the restaurants are subject to an additional charge. People have asked if Id go back to Ocean Coral Springs, and honestly I would. He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. Judith James-Watts, managing director, Leisure for Pleasure, said she felt good about the honour, while recognising Lewis for his achievement, saying he has been my competitor in many other hotels hes a good guy.. I visited for my 50th birtday this past December. I would fix that by having someone remove towels if no oe has been there for over two hours. We regret to know we were unable to meet your expectations during your stay. The food quality was comparable to many eateries at home. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. Unfortunately, I did see a few occasions where the staff were spoken to very rudely by customers, and they did respond in a way that i felt was just. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. Enjoy a true gourmet experience at the Ocean Coral Spring. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Primary Responsibilities. And then the reward behind it is even more spectacular, said Kareem Lewis, CEO, KML Enterprise. It was easy to find verse the previous reviews stating otherwise . The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. Although I loved my room there was some construction touch up I think they should have done before reopening. ****Beautiful resort. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. By the summer, Jones expects a soft rebound. From our If you dont, they dont seem to give you the same service, and rightly so.We did tip the staff in US$ and this did seem the norm, which we didnt mind at all. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Said it wasnt a Jamaican thing. The pool grill was also closed. Customer service is a ten. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) nice balcony too. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. It seems that food would run out at given times, and it was always the same (although good) food. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays. Their work has been phenomenal. You won't go wrong as you should not be nit picking. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. Cant wait to revisit. Pacing from the US (United States) and the UK (United Kingdom) have picked up significantly, against the expectation of increased vaccination in those countries, Bartlett told The Sunday Gleaner Saturday morning. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded November 26, 2020. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Teenclub room with video games available. They would write your name, room number, and how many towels in a ledger. The jacuzzi tub had no stopper but we did not plan on using it anyways. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. The best part about the room was the shower! We greatly appreciate your feedback and have shared it with our team. Good jerk and hot sauce at the Jamaican Grill. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. We didn't try the bowling as it was usually too busy or the piano bar as it was usually too quiet. There are ample bars and restaurants. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. more. Full Time position. The towel process was stupid. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Likely not. Are there opportunities to exercise at Ocean Coral Spring Resort? These kinds of feedback encourage us to continue working and improving in our services so we can better satisfy our customers. A few days before I left there were no facial tissues in any of the rooms. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. Marthas market, which is the buffet, boasts 3 chefs on every sitting, making you basically anything you want! there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. It was easy to find verse the previous reviews stating otherwise . The chairs in the restaurants are all dirty, fabric needs changing. Listed below are our collective thoughts on the property, beach, food, etc I know some of the concerns may be first world problems, but I think it is fair for people to know what they are getting when they spend the $$$ that the Ocean Coral Spring costs. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get toIt was easy to find verse the previous reviews stating otherwise .Property : The resort was beautiful and really big.Room: was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face.Food: there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. All Inclusive from $ 377 per night + Free Transfer. Were sorry, we do not recognize the hotel or destination you mentioned. 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ocean coral spring general manager