is lazy boy fabric protection worth it
Looks like there are a lot of unhappy customer how about we start a class action law suite to get our issues resolved. The furniture store will scotch guard it for us for another $150.00 when it arrives. Whether you decide to purchase the plan or not, you now have all the information needed to make an informed decision. Here's what happened to us: We had a spot on the light blue grey leather of our recliner. they will not answer any e-mails either. Get the Guardsman fabric defense on Amazon and at Walmart. Companies can ask for reviews via automatic invitations. I called the shop where I b0ught the furniture and they sent someone out to pick them up and they kept the rockers for a month and brought them back the same way they took them. By now, you are well aware of what the La-Z-Boy comprehensive protection plan has to offer. Download. Furthermore, the iClean warranty only covers stains related to Beer, chocolate syrup, coffee, dirt, ice cream, jelly, juices, urine, and tea. Contact a professional leather cleaning service for more difficultstains. They coat fabrics to help keep liquids and dirt from penetrating the fibers.. Take a scenario where your friend accidentally spills red wine over your furniture or your kid messes it up with cereal. We are stuck with the originally piece that has a flaw AND we paid over $300 in warrantie fees. The manage at the Naples La-Z-Boy store totally dropped the ball and didn't do anything to help us get the service company to show up and clean the stain. Most people do not even think of this. Our salesperson was so very nice.. after that its been a train wreck! My husband refused to sign their paperwork. The problem with these warranties is that the fabric (our leather) may no longer be available. Now you do. I will never buy anything from lazy boy again and I tell everyone the same thing. Isn't the microfiber supposed to be really easy to clean? Great customer service is solving the customers problem. Damage through vandalism or natural disaster an inconspicuous area first with the cleaner to make sure the fabric will not be damaged. The problem is that you cannot get service. In addition, La-Z-Boy Ottawa & Kingston is one of the only stores that covers seam separation on furniture on five years of extended coverage. The amount can be as low as 20% of the value of the furniture purchased in the last year of the plan. They have sent me 3 different technician who all ordered parts, because I guess they don't know what there doing, and every time you call you wait hours upon hours for them to answer. This service usually involves chemically treating the fabric to resist stains and wear. These spacious sectionals double as sleepers. Scotchgard Rug & Carpet Protector can help shield these floor surfaces thanks to a triple-action formula that repels spills, resists soils, and guards against stains. I have three recliners and they are so loud when I use the handle to recline. Based on ServeCos description, there is no damage that a house cat can do, that they would cover if we had a tiger, maybe. CALABASH Power Recliner Chair, Lazy Boy Recliner for Elderly/Adult, Adjustable Home Theater Big Man Recliners for Living Room, Soft Flannel Fabric Recliners (Brown) New to Amazon. By reading product reviews, you can check to confirm that the sprayers dont tend to stick or become easily clogged. Warranty on 100 day old recliner non existent. I have no luck in getting through to comfort care e e, the gallery purchased from can't geyvaction Finally received text and I sent pictures as requested. 4 Best LazyBoy Recliners for Short People, Lazyboy Recliners for Elderly Guide (Recliners for Seniors), Finding Lazyboy Recliner Parts (Buy Replacement Parts), How to Find Lazyboy Parts and Repair Shop Near You, Common Lazyboy Recliners Problems and Solutions, Lazyboy Recliner Parts Diagram and Manual. We've had La-Z-Boy chairs for over 40 years, customer service is no longer a priority it seems. So I called my LaZBoy store and they said they'd send out another chair with delivery scheduled for today. I never heard from him again, but finally got an email saying that we were not covered. You will also receive five years of free refills for the leather conditioner. Other damage includes; Fabric or leather wrinkling But then after 2 weeks went by with no word, I inquired and they said they didn't receive them. A leather protection conditioner or fabric stain remover kit as appropriate is included in your plan at the time of purchase. 3 weeks after we bought the sofa, our cat peed and pooped right on the cushions. Customers who purchase the protection may also receive an extended warranty. They booked one appointment when I expressly said that I was NOT available because I was at work. When I made a warranty claim, a person came out to state it was normal wear.That is the worst quality ever, never again. . Mechanism failure: mechanism failure comes from the lever, internal racket, and electrical cables within the chair. It is relatively cheap insurance. This review was chosen algorithmically as the most valued customer feedback. Anyone can write a Trustpilot review. Lazy Boy is a generous donor to the Ronald McDonald House that I volunteer at, not sure if they give furniture to all the houses or if it is a local thing. I dont want this broke back furniture and I certainly would never ever recommend this business EVER. The retailer initially pointed to the five-year "fabric protection warranty" Tatum paid another $130 for, but the warranty does not . Meet duo. Its a total hoax we paid a total of $375.00 and when it came time to clean the stain or replace the part, nothing was done but only after we battled with the service company completely affiliated with La-Z-Boy Furniture for over 6 weeks. ?Who knows when theyll be out to fix. When theres a problem, a technician will visit your home and repair the item. Everyone Benefits From TUG Tee (from $12). Shop Wayfair for all the best La-Z-Boy Sofas. This will surely increase the credibility of your complaint. Many fabric protectors will last upward of 6 months. The owner is too removed from the store to care. It's both! cloth dampened only with clear distilled water. Fabric, leather and standard foam padding have a one-year warranty from the date of delivery of the product into the customer's home. A spin on comfort with our 360 swivel chairs. Foam resiliency. With this warranty, you can get rid of stains, damage on your furniture for a specific time. It was defective. iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. When cleaning a spill, blot immediately to remove spilled material. The company could not find someone to come to our house to clean the recliner (we live in a remote area). is not petroleum-based. This has been going on for 4 months now! Lazy-boy should be ashamed to even offer this companies warranty protection plan. Contacted La Z Boy, again, twice, starting to see a trend in (lack . It's a recliner. They wouldnt take the removable backs off the couch, they tried shoving it in(I kid you not)I do have pictures! Worse than 1 star! follow instructions on the label of the cleaner. I doubt I will be a Lazboy customer again anytime in the near future. The most accurate reflection is that I feel like growing up in the 80s-90s the chairs were better build and more durable. So if the plan is up in January, youll get until January of the following year to use the credit. We will never buy this again and will never recommend you to anyone. Or, a wood protection/cleaner kit for your table protection plan (priced at $50 each). La-Z-Boy will provide you with a credit of 100% of the value of the plan. It is your manufacturing and products. Rinse thoroughly with plain water to remove excesssoap. haloeffect. So, the lower the original price of furniture, the lower the protection plan cost. They (delivery drivers)ruined my front door, and ruined all my faith in humanity that they would do the right thing, you know the right way with COMMON sense. From casual to contemporary, comfort never looked so good. With the increasing number of satisfied customers, we are left with no choice but to say Yes!!! We had the warranty information -- no phone number of where to call. Lazy Boy fabric protections are worth it. At this moment, only a warranty plan from the manufacturer can help you deal with such a mess. Yes! Their delivery drivers (whom I am assuming are a third party)dont actually know how to deliver and set up lazy boy furniture at all. 4 people found this helpful Helpful Report abuse Questions? iClean is only available at La-Z-Boy. La-Z-Boy Scarlett High Leg Recliner in Bluestone Fabric and Coffee Finish. Sign up here with your email address to receive updates from this blog in your inbox. Never buy from Lazy Boy. This warranty type for stain removal remains valid for the space of three years unless you use a cleaning agent other than one recommended by lazy boy. The brand also offers a full selection of household furniture and home decor. Clean spots or stains from the outside to the middle of the affected area to exposure to the sun will cause any material tofade. Repeated calls. After 2 years, . Our goal is to keep you entertained and up to date on all things furniture and design. Of course, they are always willing to charge again to replace the parts but in the years I have been buying the chairs they have done nothing to prevent the problems from recurring. SoftClad Extra Strength Fabric Protector Spray, Guardsman Fabric Defense & Upholstery Protector. For a furniture unit worth $1500 to $2000, the protection plan comes at $199. If youre in the market to buy a new chair, recliner, a sectional or a new custom sofa, you are in the right place. Show off your style inside and out withthese dressers. So, as LaZBoy store operations manager told me after Chair #1 debacle, I refused delivery of Chair #2. Worst is the sectional. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Before spraying, test an inconspicuous area to ensure it doesnt affect the fabric color or texture. Just call your nearest store to discuss a free design appointment. They coat fabrics to help keep liquids and dirt from penetrating the fibers. If you have a special question, please contact Customer rub, thestain. Submit a complaint and get your issue resolved. Our sleeper sofas are perfect for overnight guests. How much the furniture protection plan costs, What the furniture protection plan covers, What the furniture protection plan doesnt cover, How the protection plan compares to other furniture store plans. We bought an additional warranty. Prices of used Lazyboy recliners in thrift stores generally average a hundred to $200 dollars depending on the model available. Within a week I had blisters over most of my body. Protector sprays with a specific use include those for patio furniture, car interiors, and marine fabrics. Some of the affected items may not be replaceable, so a store of equal credit value is provided at the original purchase price. Nor do they care to. La-Z-Boy will give you one full year to use the credit. I sent them, they acknowledged them. Explore options and upgrades to personalize your comfort. La z boy you need to stand by your products and stop passing the buck to a company that does not honor bad material. stains, if the area is only lightly soiled. Got answer asking if inwantedvpsrts or tech to replaced. Enjoy Free Shipping on most stuff, even big stuff. No one should have to go through this to buy a lazy boy product. Get the Chemical Guys protector shield at Amazon, Sears, and Walmart. Outdoor fabrics face their own set of challenges. The chair has a chipboard frame and was $1500 plus shipping. Some can even be used on shoes, bags, and outdoor gearjust refer to the product label to see what surfaces are safe for use. cleaning code. Ashley doesnt offer a stain-resistant fabric. They said send the photos again. While searching for the best fabric protector sprays available, the most popular among users were the options that are compatible with indoor and outdoor fabrics including upholstery, carpets and rugs, leather, suede, household linens, car interiors, umbrellas, patio cushions and furniture, and more. I thought bobs was bad. Most people do not even think of this. Cushion They have been here 3 times already. What a disaster. Use a professional furniture cleaning service when an overall soiled condition has been reached. Shades of blue and green bring to mind rolling waves, blue skies and sun kissed beaches. Frequently Asked Questions How Much Does It Cost to Reupholster a La-z-boy Recliner? The complaint has been investigated and resolved to the customers satisfaction. Furniture damage in a logistic process. Also, replacements are guaranteed if it isnt repairable; customers appreciate that. our sofa lost all its memory firmness in just 18 months! Use a solution of 1/2 mild soap, such as Neutrogena or Ivory, and 1/2 distilled water on a In fact, it's an investment that you'll be so grateful for, you'll wonder why you didn't make it sooner. We purchased a lazboy high leg eldorado recliner with the extended warantee because the chair was quite expensive and if something went wrong we wanted it covered. We purchased 2 items from La-Z-Boy - an electric fireplace TV stand and a sectional couch. That doesn't trouble me. Both had problems. What is the La-Z-Boy comprehensive service protection plan? The iClean warranty covers three years for cleaning stains on leather and fabric materials. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. The cold hard truth is that only 5 . Thats even better compared one-year plan from other manufacturers, in which you pay costs associated with labor and replacement parts. What a scam. Most fabric protectors can be used on a wide range of home fabrics, including upholstered furniture, curtains, rugs, and carpets. The lightweight formula wont change the feel of fabrics and it dries clear to an odorless, invisible layer of protection. For a reliable upholstery protector that is safe for indoor use, the spray Scotchgard Fabric protector offers stain and moisture resistance, wont change the texture or color of your furniture, linens, clothes, and accessories, and is unscented. Not just one cushion, he strategically placed himself in the middle, so as to soil both cushions. While the scent will fade over time, it can be bothersome for some people, especially for indoor use. Every room has a story to tell. Again, the delivery folks came on time and this time the back of chair was already connected to the bottom. The department includes logistics, operations and trained technicians. The majority of La-Z-Boy fabrics surpass the standard rating (20,00 double rubs is widely considered the minimum for residential wear). Save 66%. You dont have to bring your recliner or chair to us; well come to you. Guardsman recommends using its product on upholstered furniture, rugs, carpeting, drapery, table linens, and car interiors, to shield most fabrics, except for finished and aniline leathers. Are La-Z-Boy Recliners guaranteed for life? anyone have experience good or bad with either of these companies?? We ordered in early October hoping to have by Christmas. Its also suitable to use on delicate fabrics like clothing and accessories, including shirts, dresses, outerwear, backpacks, and canvas shoes. The general goal is to provide cost-effective insurance coverage when unexpected things occur. Do not buy anything from this manufacturer/company. Do not use a foam or liquid cleaner of any type. We will put a rush order on it. I recently did 2 years as a furniture tech mostly working on La-Z-Boy but also Ashley and Macy's and a few other retailers. Worst is the sectional. This furniture protection service covers more than the one-year manufacturers warranty for parts. I called and inquired again. They have more than 89% of customers are impressed with their services and even if you don't like any product you purchased, La-z-boy allows you to return it within a . La-Z-Boy is responsible. To ensure proper protection, read labels to find a product that addresses your main concerns, and make sure to buy enough to cover the entire surface. Living on their reputation. Just bought a lazyboy couch have lazyboy chair. Paid l believe $4,400 for a love seat electric lumbar support electric head rest. Dream bigger. The aerosol spray covers outdoor fabrics, leather, and suede with a water-repellent and UV-blocking coating. MONROE, Mich., Aug. 23, 2016 /PRNewswire/ -- La-Z-Boy is excited to introduce iClean, its new and innovative stain-repelling fabric. Is the Protection Plan Worth It? Do not use solvents to spot clean. After waiting months to recieve our furniture, and purchasing a warranty, the back of the sofa began to rub off. They have absolutely no brains (I said what I said)and you cant reason with them, ever. La-Z-Boy is a classic American furniture brand with a goal for their customers to 'live life comfortably'. Share your photos and videos with others to prove the truth of your words. Also consider if the spray is for indoor use, outdoor use, or both. I had a customer service Rep Karen C tell me they treat all customer issues the same(Meaning by their policy). Keep colorfastness in mind before treating any fabric, making sure to follow the manufacturers instructions on what surfaces can be treated. All tho when they first answer the phone and you say something about blisters they are the first to say " we don't have Dimethyle Fumarate in our furniture". With the protection, you get coverage for the following: Accidental rips or cuts: the protection plan takes care of rips and cuts made by a sharp material. Keep reading the best lazy boy recliners reviews as below. Still, even if your La-Z-Boy has gone beyond the warranty period and requires service, our technicians are available on a fee-for-service basis. Electrical Malfunction: This goes for power recliners that rely on electricity to recline effectively. La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". Pile fabrics may require Most of the furniture is custom ordered so that they can deal with each customer individually. Style that takes comfort and seating to the max. I highly recommend skip lazy boy. Mary Whitmer @ 866-667-6685. It also gives you some insight into how their organization is built and what they value. *PEACE OF MIND PROMISEYour satisfaction is vital to us and we want to ensure that you are confident in the products and services youve purchased for your home. 2 weeks after it was delivered, DH spilled an entire glass of red wine all over my side. According to them, we are the problem. Is it worth it to buy a five year extended warranty for furniture? is one of the many questions clients ask when purchasing home furnishings.In this video, well outline the coverage offered by La-Z-Boys extended warranty.0:00 - Intro0:34 - What is the Lazyboy furniture protection plan?0:54 - How much does the Lazyboy furniture protection plan cost?1:21 - What does the protection plan cover and not cover?Read the full article here: https://stylemeetscomfort.ca/blog/furniture-protection-plan/--------------------------------------------About La-Z-Boy Furniture GalleriesWe believe everyone should \"Live life comfortably\" and it is our mission to help you do just that. Seam separation is one of the highest costs for service, and thats why most companies dont cover it, In keeping with our mission towards building Customers For Life, La-Z-Boy Ottawa & Kingston has built an. Power. With the right fabric protector, you can make your furniture look brand new, be easier to clean, and have better resistance to spills and stains. I'm sure that's why customer service has vanished. After five years have passed and your furniture is problem-free, you get rewarded. For a 5-year duration, this plan is totally worth it, so do capitalize on this and enjoy the best use of your lazy boy recliner chair.